About AGL: Message from the Chairman and Managing Director. AGL is committed to ensuring sustainable growth and continuing to deliver long term value to our shareholders.  
   

 

Message from the Chairman and Managing Director.

AGL has delivered energy to Australians for 170 years and today, around 6 million people rely on us to meet their energy needs. 

 

During 2006/2007, AGL has continued to make progress toward achieving our stated strategic goal of becoming a world-class, customer focused energy company.

 

In pursuing this goal, AGL recognises that our shareholders, customers, employees and the community expect us to appropriately and transparently manage the environmental and social risks that relate to our business.

Our commitment to sustainability

AGL acknowledges that while delivering appropriate returns for our shareholders, it is imperative that we proactively manage key sustainability issues.  These issues include:

  • managing the environmental impacts of supplying energy to our customers;
  • delivering improved service and value to our customers;
  • engaging with the community in which we work; and
  • developing the skills and talents of our staff.

 

In this, our first Sustainability Report as AGL Energy Limited, we have focused on setting out our goals and strategies to address these sustainability issues.  This means accounting for the impacts of our activities and providing detail about the systems we have in place that ensure sustainability is a key focus for our business.

 

This report highlights achievements that AGL has made over the last 12 months to address sustainability issues.  We have made considerable progress improving the sustainability of AGL’s electricity generation portfolio through investing in a range of renewable energy projects.  We are also undertaking an overhaul of our retail support systems to improve the service that we provide our customers.

 

This year, the complete AGL Sustainability Report is published as an online version (www.agl.com.au/sustainability/report).  We have printed a small summary, rather than the whole report, helped us to significantly reduce the resources used in generating the report.

 

We are committed to an ongoing focus on managing our sustainability risks, to deliver long term value for our shareholders, and account for the impacts we have on our environment, our customers and our people.